At crown88, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data crown88 collects, why we collect it, how we use it, and what rights you have over your own information.
Summary: crown88 collects personal data to operate your account, process payments, comply with PAGCOR regulations, and improve your experience on the platform. We do not sell your personal data to third parties. We retain data only as long as necessary and protect it using industry-standard security measures. You have the right to access, correct, and request deletion of your data at any time by contacting [email protected].
This Privacy Policy ("Policy") describes how crown88 ("crown88," "we," "us," "our") collects, uses, stores, and discloses personal information about users ("you," "your") of the crown88 website at crown88.bid and any associated services (collectively, the "Platform").
crown88 is committed to protecting the privacy and personal data of all players on the Platform, in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission ("NPC"). Where applicable, crown88 also adheres to the data protection requirements imposed by PAGCOR as part of its licensing conditions.
By registering an account on crown88 or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the crown88 Platform.
This Policy should be read together with the crown88 Terms & Conditions, which govern your use of the Platform and are incorporated herein by reference.
crown88 collects the following categories of personal data from players and prospective players:
crown88 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is strictly required for identity verification purposes under PAGCOR KYC requirements.
crown88 collects personal data through the following means:
crown88 uses your personal data only for the purposes set out in this Policy. The table below summarises the primary purposes for which we process your data:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity, contact, KYC data | Contract performance |
| Age and identity verification (21+ requirement) | Date of birth, KYC documents | Legal obligation (PAGCOR) |
| Processing deposits and withdrawals | Financial data, identity data | Contract performance |
| Anti-money laundering compliance | Financial data, transaction history | Legal obligation (AMLA) |
| Fraud detection and prevention | Technical, financial, gaming data | Legitimate interest |
| Customer support | Identity, communications data | Contract performance |
| Responsible gaming monitoring | Gaming activity, financial data | Legal obligation / legitimate interest |
| Platform improvement and analytics | Technical, gaming activity data | Legitimate interest |
| Marketing communications (with consent) | Contact data, gaming preferences | Consent |
| Regulatory reporting to PAGCOR | Identity, financial, gaming data | Legal obligation |
crown88 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.
Under the Data Privacy Act of 2012, crown88 processes your personal data on the following legal bases:
crown88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
All third-party service providers engaged by crown88 are contractually required to process personal data only on crown88's instructions and in accordance with applicable data protection laws.
No Cross-Border Transfers Without Safeguards: Where personal data is transferred outside the Philippines, crown88 ensures that appropriate safeguards are in place in accordance with the Data Privacy Act of 2012 and NPC guidelines, including contractual data protection clauses with the receiving party.
crown88 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
Upon expiry of the applicable retention period, crown88 will securely delete or anonymise your personal data in accordance with its data disposal procedures.
crown88 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, crown88 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act of 2012.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by crown88. To exercise any of these rights, please contact our Data Protection Officer at [email protected] with the subject line "Data Rights Request."
Request a copy of the personal data crown88 holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data held about you.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interest.
Receive your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
File a complaint with the National Privacy Commission if you believe crown88 has processed your data in violation of the Data Privacy Act of 2012.
crown88 will respond to all data rights requests within thirty (30) calendar days of receipt. Where a request is complex or numerous, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reasons for it.
crown88 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyse usage patterns, and detect fraudulent activity. The following categories of cookies are used:
You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the crown88 Platform. Strictly necessary and fraud prevention cookies cannot be disabled as they are essential to the secure operation of the Platform.
The crown88 Platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing online gaming in the Philippines. crown88 does not knowingly collect personal data from individuals under the age of 21.
If crown88 becomes aware that personal data has been collected from a person under the age of 21, the account will be immediately suspended, all personal data will be deleted, and any funds deposited will be returned to the verified payment source. If you believe that a minor has registered an account on crown88, please contact us immediately at [email protected].
crown88 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. Where changes are material, crown88 will notify registered players by email and by posting a prominent notice on the Platform at least fourteen (14) days before the changes take effect.
Your continued use of the crown88 Platform following the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you must cease using the Platform and may request account closure by contacting [email protected].
The date at the top of this Policy indicates when it was last updated. We encourage you to review this Policy periodically to stay informed about how crown88 protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by crown88, please contact our Data Protection Officer through the following channels:
National Privacy Commission: If you are not satisfied with crown88's response to your data rights request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) through official NPC channels.
Beyond legal compliance, here is what crown88's privacy practices mean for you as a Filipino player on our platform.
Every piece of data you send to crown88 — from your login credentials to your GCash withdrawal request — is protected by bank-grade 256-bit SSL encryption in transit and at rest.
crown88 does not sell, rent, or trade your personal information to third-party marketers. Your data is used only to operate your account and comply with PAGCOR regulations.
crown88 processes all personal data in full compliance with Republic Act No. 10173 (Data Privacy Act of 2012) and the guidelines of the National Privacy Commission of the Philippines.
Access, correct, download, or request deletion of your personal data at any time. crown88 responds to all data rights requests within 30 days, as required by Philippine law.
crown88 retains your data only for as long as legally required — typically five years for financial records under the AMLA — and securely deletes it once the retention period expires.
In the unlikely event of a data breach, crown88 will notify the NPC within 72 hours and inform affected players promptly — because you deserve to know if your data is ever at risk.
Now that you know how crown88 protects your personal data, join thousands of Filipino players who trust crown88 for a secure, fair, and exciting online gaming experience.